General terms and conditions
Welcome to Zoome Casino. By accessing and using our website (https://zoomecasino-online.com/), you agree to these Terms and Conditions (“Terms”). Please read them carefully before engaging in any activities on our platform. These Terms are designed to create a fair, transparent, and secure environment for all users to ensure the protection and integrity of both the players and our operations.
General Information
Zoome Casino (“Casino,” “We,” “Us,” “Our”) is operated by Zoome GmbH, a company registered in the Netherlands. Our registration number is [Registration Number], and our registered address is Example Street 1, 1010 Vienna, Austria. Our platform offers a wide range of online gaming opportzoometies and ensures a high-quality entertainment experience while adhering to all regulatory requirements. By creating an account at Zoome Casino, you confirm your acceptance of these Terms. We may amend the Terms at any time, and it is the player’s responsibility to check regularly for updates. Notifications of significant changes will be sent to registered users. These Terms, together with the Privacy Policy and any other applicable rules, constitute the entire agreement between the player and Zoome Casino. Any additional agreements must be expressly documented and signed by both parties.
Eligibility
You must be at least 18 years old or have reached the legal minimum age for gambling according to the laws of your jurisdiction, whichever is higher. Access to Zoome Casino is restricted to individuals residing in regions where online gambling is legal. It is your responsibility to ensure compliance with local laws before registering. We use advanced geolocation technologies to prevent players from restricted regions from accessing our services. Attempting to bypass these restrictions constitutes a breach of these Terms.
Account Registration
Each player is allowed to register only one personal account. Creating multiple accounts may lead to the closure of all accounts and the forfeiture of any winnings. During registration, you must provide accurate and complete information, including a valid email address and contact number. Players are responsible for maintaining the confidentiality of their account information and are liable for all activities conducted under their account. It is important to use a strong password and update it regularly. Zoome Casino reserves the right to verify your identity and request documentation (e.g., government-issued ID, proof of address) as part of our Know Your Customer (KYC) process. This helps us ensure security, prevent fraud, and comply with legal obligations. Failure to provide the required documentation may result in account suspension.
Deposits and Withdrawals
Zoome Casino supports various payment methods, including Visa, MasterCard, and popular e-wallets, to offer our users flexibility and convenience. All transactions must be initiated from accounts held in the player’s name to ensure security and compliance. The minimum deposit amount is [Amount], and the minimum withdrawal amount is [Amount]. Transactions in cryptocurrencies are also available, providing players with flexibility and additional options. Withdrawals are subject to review and may take [timeframe] to process, depending on the payment method chosen and verification status. Withdrawal limits apply depending on the payment method, and players are encouraged to review these limits before requesting a withdrawal. Transaction fees may apply, and players are responsible for any conversion or bank fees incurred during the process. We strive to process all transactions promptly, but processing times may vary based on the payment provider and verification requirements.
Player Responsibilities
Players must confirm the legality of online gambling in their jurisdiction before playing at Zoome Casino. It is the player’s responsibility to pay any applicable taxes or fees on winnings as per local laws. Failure to comply with tax obligations may result in legal consequences, and Zoome Casino accepts no responsibility for a player’s tax obligations. The website is intended solely for personal use for entertainment purposes, and commercial use is strictly prohibited. Players must not use the platform for fraudulent activities, including money laundering or unauthorized financial transactions. Engaging in such activities will lead to account closure and possible legal action.
Availability of Games and Restrictions
Some games may not be available in certain jurisdictions due to restrictions from game providers. It is important to check the availability of games in your region before attempting to play. The use of VPNs or similar technologies to circumvent geographic restrictions is strictly prohibited and may result in account closure and the forfeiture of any winnings. Players from certain countries are not eligible to receive jackpots or certain promotional offers. For further details, refer to [Section/Link]. We continuously update our game offerings to ensure compliance with legal requirements and enhance the gaming experience. Players are encouraged to explore the wide range of games and be mindful of any applicable restrictions.
Anti-Fraud Policy
Zoome Casino employs robust anti-fraud measures. Accounts suspected of fraud, including collusion between players, use of stolen payment methods, or any form of deceit, may be terminated without notice. We use advanced software and monitoring systems to detect suspicious behavior and protect the integrity of our platform. Abuse of bonuses, promotions, or exploitation of technical errors is prohibited and may result in the forfeiture of winnings and account closure. We reserve the right to withhold payouts during the investigation of suspicious activities. Players engaging in fraudulent activities may be reported to the relevant authorities, and legal action may be taken.
Liability and Dispute Resolution
Zoome Casino is not liable for losses arising from gaming activities, technical issues, or unauthorized access to player accounts. Players are advised to use strong passwords, enable two-factor authentication, and maintain the security of their account information. In the event of a dispute, the records on our servers are considered final and binding. Unresolved disputes may be escalated to [Relevant Authority] for further examination. We are committed to fair play and transparency and will make reasonable efforts to resolve disputes amicably and promptly.
Responsible Gaming
Zoome Casino promotes responsible gaming and is committed to creating a safe gaming environment. Players can set deposit limits, loss limits, or self-exclusion periods through their account settings. Our platform features tools to assist in controlling gaming behavior and preventing problematic gambling. If you believe you have a gambling problem, we encourage you to seek professional help and utilize the resources we provide. Our customer support team is trained to assist players in managing their gaming habits and can help set up responsible gaming measures.
Inactive Accounts
Accounts inactive for 12 months may incur a monthly fee of €10 or the equivalent amount. Fees will continue until the account balance is zero or the account is reactivated. Players will be informed of the status of an inactive account and any applicable fees. Reactivating an account is straightforward by logging in and engaging in gaming activities. If you have forgotten your login details, our support team will assist you in recovering your account.
Privacy Policy
Zoome Casino is committed to protecting your privacy. Personal data is processed in accordance with our Privacy Policy. We use secure encryption technologies to protect your data and comply with privacy regulations. Your information is used solely for account management, service improvement, and legal compliance. We do not sell or share your personal information with third parties without your consent unless required by law.
Miscellaneous
Any conflicting statements from customer support do not supersede these Terms. In the event of discrepancies between translated versions of these Terms, the English version shall prevail. These Terms are governed by the laws of the European Commission. Any legal proceedings will take place in the courts of the European Union. It is the player’s responsibility to understand and comply with these Terms. These Terms and Conditions are subject to change, and players will be informed of significant adjustments. Your continued use of the platform following an update signifies your agreement to the revised Terms.
For assistance or inquiries, please contact our support team at [email protected]. We are committed to providing excellent customer support and ensuring a positive gaming experience. Our support team is available 24/7 to assist with any questions or concerns. Thank you for choosing Zoome Casino, and we hope you enjoy our games responsibly.
Address: Example Street 1, 1010 Vienna, Austria.